Last updated · July 2026
How cancellation and refund requests work.
You can cancel your subscription anytime. Cancelling stops future charges, and Pro stays active until the end of the period you've already paid for. Go to syncsaurs.app/manage and enter your purchase email to get a cancel link by email. Cancelling stops auto-renewal — it is not a refund of the remaining time.
If there was a billing error or a serious problem with the service, email support@syncsaurs.app from the address you used at checkout. We review requests in line with applicable consumer law. As these are digital goods, not every request can be refunded.
Approved refunds are issued through Paddle, our payment provider, back to your original payment method. Depending on your bank or card issuer, it may take 5–10 business days to appear.
Refund inquiries: support@syncsaurs.app